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PlayNC login problems

03 Aug, 2006

Please read this if you are currently experiencing problems with PlayNC.

People who have Lineage II accounts, active or inactive, may experience problems logging in to their PlayNC Master Account. If you are having problems logging in, and you think you might be affected, please use the “forgot password” link. You will then be prompted to enter some details, and answer your security question, after which you will be emailed a new password.

If your PlayNC password is the same for any game accounts, you may also have to change these too. If you find you cannot log in to a game, this may be the reason why.

If you experience problems with this system, or have any questions or concerns, please visit the Knowledge Base and click on the Ask a Question tab. Under Department, select Account Support to best direct your enquiry.

If you do have a Lineage II Account, please read this message over on the official Lineage II site.

The City of Heroes and City of Villains forums are currently down for maintenance.

Thank you for your assistance and your continued patience. We remain dedicated to providing the best possible service for our customers and apologise for the inconvenience.

Posted by Amboss at 13:06
 

0Posted by FloatingFatMan on 03 Aug at 13:24

How long are the forums going to be down for?  They’ve been down since last night and there was NO warning of any maintenance in the announcement section.

0Posted by Swissy on 03 Aug at 14:27

FFM, you’re in need of your CoX board fix too? :D

3Posted by Rockjaw on 03 Aug at 14:31

We don’t have an estimate on when the boards will be back up. There will be a newspost regarding this shortly… sorry for the inconvenience.

0Posted by FloatingFatMan on 03 Aug at 14:32

Very much so Swissy!  I’m going away tomorrow so there’ll be no boards for me for a week! :(

I’m having to do some work here!

Fix it!!!

0Posted by Carnifax on 03 Aug at 14:56

Terrible isn’t it?

Not the forums being down. The fact we then use the comments bit below the announcement to get our fix.

Looks like Bridger took the right week off anyway smile

0Posted by John on 15 Oct at 19:09

city of heroes works on my wireless network but when i switch to another wireless network it says after login thant the server cannot be reached even though I have a strong internet connection.

2Posted by Bridger on 16 Oct at 11:49

John: I’m afraid we’re unable to provide technical support via comments. Please contact our customer support team via http://uk.support.cityofheroes.com/

0Posted by Kyle on 15 Nov at 04:40

Hi i have CoV and CoH...but they are under 2 different account names...is there anyway for me to merge the 2 accounts into 1...PLEASE HELP!!!!

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