Well i hope the same trial will be aviable to those who live in sweden :( because we have pc gamer here to so let’s hope if not i well be sad becaus i will mavbe buy this game but first i want to test it so make it aviable if not it is discrimination against sweden :( a sad person

>>>Spanish players, on the other hand, should nip down to the shops now and grab Issue 125 of Micromania (pictured to the left). As well as a unique 14-day trial code, the full City of Heroes client is included on the cover-mounted DVD.<<<

So that is why the Union server was flooded with Spanish peeps last night! /images/smileys/wink.gif

Is any part of Paragon City map closed to trial players? I can’t enter de Hollows.

X-Charge: The trial is not limited in any way, but The Hollows is a Hazard Zone, and requires you reach Security Level 5 before you can enter.

Daju, it’s up to the Swedish PC Gamer to decide whether they include a trial or not.

why cant we just download it off of the website?

What about the Portuguese people?

i downloaded the updator online thinking everything was fine, but all it gives me is the american servers, and thats no good. anybody know how i can get the uk servers?

i cant start the trial because i cant make a character how do i do it i have got delux one

Daju: We’re working on a deal with PC Player magazine in Scandanavia - more details will be posted to this site soon.

doug: The free trial offer on the US website is for the US version of the game. For a free trial of the European version, you need to grab one of the magazines listed in the story above.

simon jacques: I’m afraid I don’t understand the question - if you’re having technical problems, please contact Customer Support. (Be sure to read the ‘How do I contact someone in support?’ FAQ.)

I can’t get it to work!! it says my password and/or username is incorrect.

I have purchased the magazine, downloaded the game and the updates but have not got a code to add the game to my account. Where do you get the 14 day trial code from?

I’m having the same problem as Luke. I’ve registered with NCSoft and created my CoH account but can’t log in to the game because it says my username or password is incorrect?

After you’ve had your 14 days, is there the option to upgrade to a proper account? I would hate to have to start my character all over again after developing him for 2 weeks because I couldn’t continue with the trial account.

I was just wondering i bought the deluxe copy of the game and it says i can give the 15day trial to a friend. Can i do this and then my friend uses the 15days then can he move up to a subscription or buy the game and keep his characters he made in the trial.

TY

ive got it up and running finally had to download something for it to run on eu servers (its linked on http://www.pcgamer.co.uk in the forums)

i just cant see anything i can get it to load upto the charactor creation screen then i cant see what im creating.. can pick all the options tho

luke, Cghost and alex: For help with any technical, billing or account-related problems, please contact our Customer Support team via their website at http://uk.support.plaync.com/.  (Be sure to read the How do I contact someone in support? FAQ.)

Keith Richards: The code should be printed on the back of the CD or DVD cover.

AceGunnne: If you decide to buy the game after your trial, you will be able to keep the characters you created. Please see this FAQ for details: Can I keep my heroes from the free trial if I buy the game?

Jelly: The ‘Sidekick code’ included in the Deluxe Edition is different to the 14-day free trial currently available in conjunction with European PC games magazines. After the 15 days included with the Sidekick code, your friend will be able to subscribe and continue playing without having to buy the game.

where i can download that game for free ? have any website ?

I cant log in either, what did you download alex, help, need a link

All network ports are open

IM tearing my hair out!

aaaah

n0turn0: The European 14-day trial is not available for download - you’ll need to grab one of the magazines with the offer, as detailed in the news story above.

i have the uk mag. i have the demo. it is installed. however i cannot find the “unique 14-day trial code” that you speak of?!

Daed: As I said to Keith Richards above, the code should be on the back of the CD or DVD case.

Just wanna say that it’s lame! Why you ask?

Answer: Americans just have to click on a link and they get a trial period (example: gamespot.com). The rest of the world has to buy magazines wich kost 4-5�. And also: we don’t have pc gamer or micromania here. This way its easier to find an original version of duck hunt then a trial key for COH. I betatested COH from day one (wich was btw an open beta so EVERYBODY could participate) I wanted 2 trial it first because i didnt play it 4 a long time and wanted to see if it was still worth wile 2 play it. Guess i’ll be thinking a bit longer now. Maybe whining 2 you folks but thats how i feel about it.

zuurtje: I’m sorry you’re unhappy, but we felt that by working in conjunction with some of Europe’s biggest PC gaming magazines we would be able to bring the trial to more gamers than by having an online version. We may do an online trial at some future date, but that hasn’t been decided yet.

(Incidentally, the European Beta of City of Heroes was not ‘Open’ - testers had to apply for a place, and if selected were sent an invite.)

I’m having the same problems as Luke, Cghost and Alex - I’ve contacted support and I think they’re sorting out my problem, but I find it interesting other people are having this issue. Anyway, looking forwards to it - I enjoyed the beta, and even if they don’t fix the trial I’m still grabbing Retail.

I am also having Login problems with the european trial. I had downloaded the US trial and that worked fine but my european account doesn’t seam to let me login.

It appears that I’m not alone in not being able to get my game running. I downloaded it, created an NC Main account, inputted the code, went to play and at the login screen I keep getting told my password or username are incorrect.

Of note is that in my account management screen its still asking me to “Activate” CoH. I tried to do it again, but I’m told that the code is already being used. Well of course it is ....I inputted it !!!! ARGH !!!

Really want to try this game as I’m fed up with being mucked about by SOE with SWG.

Please help !

Nick: Please contact our Customer Support team via their website at http://uk.support.plaync.com/ (be sure to read the How Do I Contact Someone In Support section) for help with any account problems.

You don’t need to to ‘acivate’ the account - that button is used if you buy the full game and wish to upgrade your trial account to a retail one, allowing you to continue using the heroes you created in the trial, as described in this FAQ: Can I keep my heroes from the free trial if I buy the game?

what stops me using the american download and going on american servers by the way?

I was going to download and trial this game, until I figured that this option was reserved for americans and that us, europeans, must purchase a magazine (which, in my country, would also have to be an imported magazine) in order to do so. I guess I’ll wait until there’s a downloadable trial for euro’s, too.

Looks like a nice game, tho.

I LIKE CITY OF HEROES

My friend’s both have the delux version of the game and neither could see how to use the 14 day trial or the side kick option.  I am now ordering the game and a PC so I can join the good fight but I wish the download, 14 day trail or sidekick had been easier to use so we could have all joined together instead of taking it in turns! 

Also a download link would have been easier to access than unobtainable magazines.  We all know its that you must be getting some gain from it other than just new addicts or EU would have had the same privallage as USA.

Yeah but what use is Customer surport at 1am when your account trial is already ticking away?

Ally: To use the Sidekick code, your friend just has to give you the code and either the CDs or DVD (to install the game on your PC - you can give them back afterwards). You then follow the instructions for using the Sidekick code (on the back of the DVD case) to create an account and play.

To use the 14-day Free Trial, just buy one of the magazines carrying the offer, and follow the instructions in the magazine to install the game and set-up a trial account.

Remember that with the Sidekick code from a Deluxe Edition box, you won’t have to buy the game to continue playing after the 15-days included with the code. With the 14-day Free Trial, you will need to buy the game to carry on after the 14 days expire.

Oh, and the ‘gain’ we get from running the European 14-day Trial in conjunction with some of Europe’s biggest PC gaming magazines is to make the Trial available to thousands of gamers who might never hear about an online offer. We wanted to give as many people as possible the chance to try out City of Heroes for free.

Hi.. I brought City of Heros Deluxe recently, and am enjoying playing the Euro version.. Since I have the Sidekick code, I am considering giving it to a friend.. what my friend has asked me is: “is the Sidekick code a one-off single person use code, or can they then inturn then also pass this onto a friend so-as to get their friend interested in CoH as well??” it seems to me that the sidekick code trial idea is great, however why bother with a code like this, why not just offer people a 14day trial that anyone can use.. IE offer an online generated trial cod. people could still see the offer in the mag, but the code would be generated online so you wouldn’t have to actually go out and buy the mag for the free code. a Trial of 14days is surely enough for someone to progress their char beyond lv10 and know if they want to continue progressing their Char sufficiently to actually Upgrade to the full version. Obviously for my friend to pass on the SK code the person would also need to lend my copy of the original game disks. but how is that any different from getting the code from the Mag?

Funky2000: All City of Heroes serial codes are single-use, and cannot be shared. As I explained to Ally above, the key difference between the Sidekick codes and the Free Trial codes is that the Sidekick code is a full non-Deluxe version of the game, whereas the Free Trial code is just that - a free trial, after which you will need to buy the game to continue playing.

Im having some login problems.I got the demo from pcgamer, made the account, downloaded all the updates etc, but when I run the game and try to log in, nothing happens. I can still move my mouse, but none of the buttons can be pressed, and I can’t leave the program, in anyway I can think of. I end up habving to manually switch off the comp to go back to the desktop.

Any ideas?

hi i really want to become a super heroe

nice idea to give people a preview version so they can try the game.

Heres my problem, Iv been a COh player since the AMerican beta and had an account since the first month of US CoH, Im currently house sitting this now and didnt have my dics.I installed the free trial version but cant get my account to work even though iv been billed.Will this Euro version not work with my current COH account(im a brit by the way)

Gabz: For any technical problems with City of Heroes, please contact Customer Support via their website at http://uk.support.plaync.com/ - be sure to read the ‘ How do I contact someone in support?’ section first.

Kaige: The US and EU versions of City of Heroes are different - the EU version will only work on the EU servers.

Thanks for the quick response, ok i understand the clients are different but why cant i use my current ncsoft account to for the euro client.Will i have to create an entire new account just to use euro servers

Kaige: You’ll be able to use your existing PlayNC Master Account, but you’ll need to add a new European City of Heroes game account to it to play on the European servers.

I agree with Nightfiend. Why don’t you do the same thing with a portuguese mag like Mega Score or BGamer (or any other mag)? It’s really difficult to find micromania or pc gamer in my country. Unlike other people I wouldn’t mind to pay 4-5� to get the trial of CoH because I can’t isn’t for sale in Portugal(don’t ask me why because I don’t know). I would buy also if it was for sale in here. I won’t buy it by the internet because someone can hack to may system an steal my credit card number.

Nightfiend and T-500: We’re hoping to offer some form of internet trial to follow on from the magazine trials currently running - we should have more news about this fairly shortly.

We’re still working on getting City of Heroes into stores in Portugal, so don’t give up. Several very reputable European online stores will deliver to Portugal, so if you can’t wait, ordering it online would be the best way. Major online retailers are extremely secure these days, and many credit cards also offer protection against fraud on the internet (check with your bank or card supplier for details of their policies).

Just wanted to add that lack of downloadable version is big flaw.

I did grab US trial and playing on US servers now from Poland. Nice game. Though now to actully buy it I need:

a) download it again (Euro version) really doubt it is sooo much different from US one that you need to grap gigabyte of data again. May add that you have no chance to buy it in Poland in the box at all.

b) gave up my trail character as it is on US server

c) I have no idea at all how euro servers works. What ping is, lag, how many people are there - nothing

Would really help if you would let people actully try this game as you decided to give this trial thing anyway.

PS

I did play LineageII from NCSoft for 2 months and gave it up becouse of terrible “custumer care”. Don’t have feeling anything changed in NCSoft.

Maybe thats ok support of you form US/UK but if you live in Poland you pretty much second rate custumer.

From good things good that one can buy/download it at least. But there are little things you can make to possible attract more custumers, like allow EU download trial.

adolf: As I mentioned above, we are hoping to have a downloadable trial in Europe in the near future. Magazine-based trials do have downsides, but equally, they have advantages over an internet-based one. This way, we hope to get the best of both worlds.

I cannot speak for the support for Lineage 2, but I can assure you that, as far as the European version of City of Heroes is concerned, no one is considered by us to be a ‘second rate customer’. If you choose to subscribe to the European version of the game and have any concerns about the Customer Support you receive, please feel free to send me a Private Message (PM) on our Official Message Boards and I’ll look into it.

my game keeps quitting out problem withe exe file or something im on the 14 day free trial got the trial from pc gamer magazine in the uk

Philip: For help with any technical, billing or account-related problems, please contact our Customer Support team via their website at http://uk.support.plaync.com/.  (Be sure to read the How do I contact someone in support? FAQ.)

I’m french and I’m currently playing the trial in american servers. Sometimes my connexion is a bit late but I don’t have any major problems, except with some players who think that their servers are “american only so go away you fool stranger from frou frou country”.

btw I’m really impressed with the customization of toon O.O I already stopped to play 3 MMORPG, I think I’ll definitely buy this one.