General
What is City of Heroes?What does 'massively multiplayer' mean? What's an 'MMORPG'?
What's a roleplaying game?
Can I play City of Heroes offline?
Where can I buy City of Heroes?
What is 'City of Heroes Deluxe', and what is in the box?
Where is my Deluxe edition cape?
What's this 'Sidekick code'? Which serial code should I use to create my account?
How do Sidekick accounts work?
Can I use a Deluxe edition serial code to upgrade another account?
How do I create a free trial account?
Can I keep my heroes from the free trial if I buy the game?
How does City of Heroes interact with City of Villains?
What if I have more questions?
Technical
What PC specifications do I need to run City of Heroes?Europe
Can I transfer my US server character to the European servers?I already play City of Heroes on the US servers. Do I have to move?
How many servers are available to play on?
What languages can I play City of Heroes in?
Can I play City of Heroes with friends from across Europe?
Can my clan play together in City of Heroes?
Are European players able to play with US players?
What are the rules about character names and costumes?
Character Rename
What is this character name purge?Will the Character Rename Service allow us to change our global chat handle as well?
Does the name of a moved character become freed-up on the first server?
If I have items for sale/buy on the and my character is renamed, will the sale/buy still work?
Will the new character's name automatically be updated on everyone's friends list?
Is there any other means to pay for a Character Transfer besides a credit card on file?
How can I limit the amount that is charged to my card?
Character Transfer
Can I transfer a character from one account to another?This feature would make great Veteran Rewards! Is that possible?
Will I get a warning if the name of the character is already in use on the target server?
If I don’t have any characters on a server, the Check Name button is grayed out and I can’t use
Is there any other means to pay for a Character Transfer besides a credit card on file?
Can I move my characters to a US server or characters from a US server to an European Server?
Do all my possessions move when I do a character transfer?
Will the Character Transfer Service allow me to make a copy of my character?
Is there a badge associated with making a Character Transfer?
I have reserved a name on the target server - how long will the transfer take?
Is there a “swap” feature to Character Transfer, so in one move I could switch 2 characters?
I have items for sale/buy on the Auction House - will the sale/buy still work?
How can I limit the amount that is charged to my card?
I have an old character with 1 or 2 character names. What happens when I choose to move this one?
Pricing
How much does City of Heroes cost?Is there a subscription fee for City of Heroes? How much is it?
What payment methods are accepted for City of Villains subscriptions in Europe?
Are there time cards for City of Heroes? How much do they cost?
Why do I have to pay a monthly subscription fee?
Can I buy City of Heroes online, and download the client?
Do I get the VIP badge/Power Slide power/special cape if I buy a serial code online from PlayNC?
Is there any game time included in the City of Heroes box?
If I already have City of Heroes will I get the 30 days of game time included with City of Villains?
City of Heroes® is a subscription game requiring an active Internet connection.
© 2004-2007 NCsoft Europe Ltd. All Rights Reserved. NCsoft, the interlocking NC Logo, City of Heroes, City of Villains and all associated logos and designs are trademarks or registered trademarks of NCsoft Corporation. Cryptic Studios is a trademark of Cryptic Studios, Inc. All other registered trademarks or trademarks are property of their respective owners.
NCsoft Europe Ltd. is a company registered in England and Wales with company number 5165702. VAT number: 840 1439 54.
