If you have a Free Trial for City of Heroes, you can create your account with the following simple steps:

1. Create a PlayNC Master Account at http://eu.cityofheroes.com/register


2. Click on the ‘Add Games’ link on the ‘Manage PlayNC Account’ page.


3. Enter the 20-digit free trial code.


4. Pick a game account name and password. These are what you’ll use to login to the game itself.


5. Install the game from the CD or DVD that came with the code. If your free trial did not come with a CD or DVD, follow the instructions in the email containing the code to download and install the game client.


6. Login with the game account name and password you chose in Step 4, and play!

This should get you up and running. If you have any further problems or need more help, please contact our Customer Support team via their website (please be sure to read the ‘How do I contact someone in support?’ entry on the site).