Existing City of Heroes or City of Villains account holders

If you already have a City of Heroes or City of Villains account (Beta, Pre-Order, or Trial), please follow these instructions to activate your existing account. This is critical to ensure your access to all of the features and benefits that City of Heroes and City of Villains share and you will pay ONLY ONE subscription fee for both products.

To upgrade your existing City of Heroes or City of Villains game account:

1. Go to PlayNC.com
2. Log into your existing PlayNC® Master Account by clicking the Account link
3. Enter your PlayNC account information and click the Log In button
4. Locate your existing City of Heroes or City of Villains game account that you wish to activate and click the ACCOUNT DETAILS button
5. Click the UPGRADE button in the Game & Version section
6. Enter the serial code located in the body of the email that you received and click the CONTINUE button

We look forward to seeing you in Paragon City and the Rogue Isles!

Have fun!
The City of Heroes / City of Villains Team

If you have uninstalled City of Heroes® and need to download the game client, click here.